Privacy Policy
Last updated: June 1, 2026
This Privacy Policy explains how J.A.R.V.I.S ("we," "us") collects, uses, shares, and protects personal information when you use our AI business operating system (the "Service"). It applies to website and app users, account holders, and data processed through connected integrations.
1. Information We Collect
Account data: email, authentication identifiers, profile settings, subscription plan, and preferences (theme, voice, notifications).
Usage data: commands, AI requests, agent runs, approval decisions, audit logs, feature usage counts against plan allowances, and technical logs (IP address, device/browser type, timestamps).
Business data you provide or sync: CRM leads and clients, inbox threads, tasks, files, knowledge documents, reports, marketplace agent configurations, and marketing or analytics inputs.
Integration data: OAuth tokens, API keys (stored encrypted or masked), webhook payloads, and metadata from connected services (e.g., calendar events, messages, social metrics, payment notifications).
Voice data: when you use voice features, audio may be processed by speech services to produce text commands; we do not use voice to identify you beyond operating the feature.
2. How We Use Information
Provide, secure, and improve the Service—including AI responses, agent automations, dashboards, and integrations.
Enforce plan limits, prevent abuse, troubleshoot errors, and comply with law.
Communicate about account, billing, security, and product updates.
Generate aggregated or de-identified analytics to understand feature adoption.
3. AI & Automated Processing
Prompts, business context, and retrieved documents may be sent to AI providers (e.g., OpenAI, Anthropic) to generate outputs. Those providers process data under their terms and data processing terms where applicable.
Autonomous agents may automatically read, classify, draft, or propose actions on your data according to your settings. You can require manual approval for sensitive actions where the Service supports it.
Do not submit special-category personal data (e.g., health, biometric, children's data) unless you have a lawful basis and appropriate safeguards.
4. Integrations & Connected Services
When you connect Gmail, Google Calendar, Meta, WhatsApp, Telegram, Stripe, PayPal, Wise, Slack, TikTok, YouTube, browser automation, or other integrations, we access only the data needed for the features you enable.
Connected providers may process data in their own infrastructure. Review their privacy policies. Disconnecting removes future access but may not erase copies already stored with us until you delete them or your account.
5. Browser Automation
If you enable Playwright, Browserless, or Stagehand integrations, URLs and page content you direct the Service to access may be transmitted to those vendors or model providers for scraping or automation. Use only on sites you are authorized to access.
7. Retention
We retain information while your account is active and as needed to provide the Service, resolve disputes, enforce agreements, and meet legal obligations. You may request deletion subject to exceptions (e.g., billing records, security logs).
8. Security
We use industry-standard measures including encryption in transit, access controls, row-level security in our database where configured, and masking of sensitive integration credentials in the UI. No method of transmission or storage is 100% secure.
9. Your Rights & Choices
Depending on your location, you may have rights to access, correct, delete, export, restrict, or object to processing of your personal information, and to withdraw consent where processing is consent-based.
You can update profile settings in the Service, disconnect integrations, and contact legal@jarvis.app for privacy requests. We will respond within timeframes required by applicable law (e.g., GDPR, UK GDPR, CCPA/CPRA where applicable).
California residents: we do not sell personal information. You may designate an authorized agent for requests as permitted by law.
10. International Transfers
We and our subprocessors may process data in the United States and other countries. Where required, we rely on appropriate safeguards such as standard contractual clauses or equivalent mechanisms.
11. Children
The Service is not directed to children under 18. We do not knowingly collect personal information from children. Contact us to request deletion if you believe we have collected such data.
12. Changes to This Policy
We may update this Privacy Policy. The "Last updated" date will change, and material updates will be communicated through the Service or email where appropriate.
13. Contact Us
Privacy and data requests: legal@jarvis.app. Product support: support@hi-jarvis.com. Last updated: June 1, 2026.